Data protection

Data protection notice

We make it possible for interested parties to contact us by means of a special online form, by telephone enquiry or by post. During this process, personal data is collected for the purpose of answering queries.

The data is only passed on to third parties or used for a purpose beyond processing of the enquiry on the basis of legal entitlement or in fulfilment of the law in accordance with Section 11 of the German Federal Data Protection Act (BDSG). Should it become necessary to forward the data to third parties in order to respond to the enquiry, the consent of the person making said enquiry is deemed to have been given to this extent.

Public procedures directory

Pursuant to Section 4g BDSG, the Data Protection Officer is to make the information specified under Section 4e BDSG available upon request in a suitable way. We shall comply with this obligation without delay and we do not require an individual application on your part.

Recipients and categories of recipients to whom the data may be released

  • Public bodies that receive data on the basis of statutory provisions (e.g. social insurance agencies, authorities)
  • Internal units that are involved in completing the relevant business processes (HR, Bookkeeping, Accounting, Marketing, Sales, Telecommunications and IT)
  • External bodies that are involved in completing business processes (partners in the context of designated business processes)
  • External contractors in accordance with Section 11 BDSG
  • Financial institutions and the tax office (salary payments, payment transactions in the context of designated business processes)
  • Insurance companies in the context of company pensions

Indicative time limits for the deletion of data

Data shall be deleted after the legal, statutory or contractual retention periods have elapsed. Data that is not subject to a retention period shall be deleted once the purpose for which it was collected ceases to apply.

Planned data transfer to third countries

None planned


The information, data and content are checked and updated continuously. Despite all due care and attention, details may change in the meantime. No liability can therefore be assumed, and no guarantee provided, for the accuracy or completeness of the information, or for said information being up-to-date.


The security of the data transferred to us over the internet cannot be guaranteed. We do, however, guarantee that the data provided will be used and processed only for the intended purpose and in accordance with the provisions of the German Federal Data Protection Act (BDSG).

If you have any questions, please address them to our Data Protection Officer by sending an email to


So-called ‘cookies’ are used in certain areas of this website. A cookie is a small text file which is transferred from a website to your hard drive. Cookies do not cause your computer any harm and do not contain any viruses. The cookies from our website are not used to collect any personal information. We use the information from the cookies to improve your usage of our website and to customise it to match your needs.

Of course, you can also view our website without using cookies. If you do not want cookies to be stored on your computer then you can simply deactivate the relevant option in the system settings for your browser. You can also use your browser’s system settings to delete the stored cookies at any time. However, if you choose not to accept cookies, this may lead to limitations of certain functions of our website.

Facebook Social Plug-Ins

Our website uses social plug-ins (“plug-ins”) provided by the social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plug-ins are marked with the Facebook logo or by adding the phrase "Facebook Social Plug-In". When you open a page of our website that contains a social plug-in of this sort, your browser establishes a direct connection with the Facebook servers. Facebook sends the content of the plug-in directly to your browser, which then integrates it into the website. As a result of the integration of the plug-in, Facebook is notified that you have opened the corresponding page of our website. If you are logged in to Facebook, Facebook may link your visit to your Facebook account. If you interact with the plug-ins, by pressing the “Like” button, for example, or submitting a comment, the corresponding information is sent directly to Facebook by your browser and is saved there. Please see the data protection information provided by Facebook concerning the purpose and scope of data collection and its further processing and use by Facebook, as well as your rights and setting options for protecting your privacy. If you do not want Facebook to collect data about you through our website, you must log out of Facebook before your visit our website.

Analysis tools and advertising - Google Analytics

This website uses functions of the web analysis service Google Analytics. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.
Google Analytics cookies are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.
IP anonymisation
We have activated the IP anonymization function on this website. This will cause Google to shorten your IP address within member states of the European Union or other signatory states to the Agreement on the European Economic Area before it is transmitted to the United States. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.
Browser Plugin
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available under the following link:
Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set to prevent your information from being collected on future visits to this website: Disable Google Analytics.
For more information on how Google Analytics uses user data, please refer to Google's privacy policy:
Order data processing
We have concluded a contract with Google for order data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic characteristics of Google Analytics
This website uses the function "demographic features" of Google Analytics. This allows reports to be generated that contain information about the age, gender and interests of site visitors. This data comes from interest-related advertising by Google and visitor data from third parties. This information cannot be associated with any specific individual. You can deactivate this function at any time via the ad settings in your Google Account or generally prohibit Google Analytics from collecting your data as described under "Objection to data collection".
Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").
As part of Google AdWords, we use what is known as conversion tracking. When you click on an ad placed by Google, a conversion tracking cookie is set. Cookies are small text files that the Internet browser places on the user's computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not expired, Google and we may recognize that the user clicked on the ad and was directed to that page.
Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through AdWords customer websites. The information collected from the Conversion cookie is used to generate conversion statistics for AdWords customers who have opted for Conversion Tracking. Customers learn the total number of users who clicked on their ad and went to a page with a conversion tracking tag by far
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